Booking Terms & Conditions

1. Booking Confirmation

A cleaning booking is confirmed once YD Commercial Cleaning Services has received the required customer details and confirmed the scheduled service time.

2. Customer Information

Customers must provide accurate information including:

• Full name
• Contact details
• Property or business address
• Cleaning requirements
• Access instructions

3. Cleaning Service Requirements

Customers should provide clear instructions regarding areas requiring cleaning. Additional services requested during or after the booking may require additional charges.

4. Pricing & Payment

Prices are based on the size of the property, cleaning requirements, service type and time required. Payment must be completed according to the agreed payment arrangement.

5. Cancellation Policy

Customers should provide reasonable notice if they need to cancel or reschedule a booking. Late cancellations may result in cancellation fees depending on the circumstances.

6. Access To Property

Customers are responsible for providing safe access to the property at the scheduled cleaning time. If access cannot be provided, additional charges may apply.

7. Customer Responsibilities

Customers must ensure:

• Safe working environment
• Removal of valuable items before cleaning
• Pets are secured if required
• Cleaning areas are accessible

8. Quality Guarantee

YD Commercial Cleaning Services aims to provide high-quality cleaning services. If you have concerns regarding a completed service, please contact us as soon as possible so we can review your feedback.

9. Liability

YD Commercial Cleaning Services takes reasonable care when providing cleaning services. Customers must inform us about fragile items, special surfaces or specific requirements before cleaning begins.

10. Contact Information

YD Commercial Cleaning Services

Email: ydcommercialcleaning@gmail.com
Phone: 0430 049 865
Address: 2/10 Da Costa Ave, Prospect SA 5082